Interview: Mark Mandl, Ford Motor Company
Mark Mandl, Collision Marketing Manager for Ford Motor Company provides an update on the F-150 collision repair program, certification and repair costs.
Michigan Governor Vetoes House Bill 4344 Due to Collision Repair Parts Restrictions
Governor Rick Snyder vetoed legislation that updates the state’s Motor Vehicle Service and Repair Act. Objects to consumer consent provisions on uncertified non-OEM collision repair parts.
Just as their larger competitors have rebounded following the great recession, the number of small collision repairers without employees, and their sales, have returned to near record levels.
Collision Repair Industry Production Up in First Quarter
Production employees and hours worked both increase as industry remains above 2015 and prior high recorded in March 2008.
Amended Michigan House Bill Restricting Non-OEM Parts Usage Passes Legislature
Bill requires aftermarket collision repair parts to be certified for up to the vehicle's first five years unless customer consents in writing to uncertified parts.
Traffic Volume Continued Strong Growth in March
Driving increased across all five regions in the U.S. as gas prices remain below year-ago levels.
Michigan Senate Passes Amended House Bill to Modernize State Service and Repair Act
Legislation supported by ASA Michigan returns to the House to reconcile amendments. Amendments clarifies crash parts certification bodies for major components.
U.S. Length of Rental Upward Trend Continues in First Quarter
According to the latest research from Enterprise Rent-A-Car, the U.S. average length of rental continued to increase in the first quarter of 2016.
New Hampshire Passes Non-OEM Parts Restriction Bill
Legislation that restricts insurers from requiring non-OEM parts for vehicle placed in service within past two years. ASA-supported legislation also restricts use on lease vehicles if they could impact residual values.
Interview: Gary Ledoux, American Honda
American Honda launched its ProFirst certification program for collision repair facilities last year. In our exclusive video interview, CollisionWeek sat down with Ledoux who provided an update on the program.
Traffic Volume Up 5.6% in February Compared to Last Year
A milder winter season and lower gas prices help improve driving volumes. Driving increases continued across all five regions in the U.S.
Delaware Enacts Photo Appraisal Regulation
The Delaware Department of Insurance published revised regulations allowing the use of photos to prepare an appraisal of auto physical damage.
Insurance Associations Oppose Proposed California Collision Repair Labor Rate and Anti-Steering Regulations
Five trade associations representing auto insurers in California are opposing regulations proposed by the California Department of Insurance to regulate labor rate surveys and steering within the largest insurance market in the U.S.
Collision Claims, Frequency and Losses Grew in 2015
Major auto physical damage indicators continued to increase. Losses on collision claims up 10.1 percent in 2015 compared to 2014.
Independent Collision Repair Facility Population Increased Again in 2014
Latest data from U.S. Bureau of Labor Statistics confirms trend of independent collision repair facility population growth that started in 2012.
Tiered Shop Definition on Collision Industry Conference Agenda
Proposed revision to include non-structural/cosmetic, structural and advanced material tiers in collision repair facility definition to be discussed. SCRS and Assured Performance asked constituents to tell committee to end the work on pre-meeting feedback form. ASA sees potential benefits.
Interview: Bruce Bares, CEO, Certified Collision Group
Bares details how the collision repair industry's newest network, of OEM-certified collision centers, wants to help progressive repairers, who've invested in modern technology work, with the insurance industry and get a return on their investment.
Louisiana Bill Requiring OEM “Safety Parts” Approved by House Committee
Bill seeks to regulate the use non-OEM anti-lock brake parts or airbag system components and prohibit insurance companies from requiring them on repairs. Bill also changes non-OEM crash parts disclosure requirements.
Massachusetts Bill Seeks to Set Minimum Collision Repair Labor Rate
Legislation would authorize the Commissioner of Insurance to establish minimum rates paid by insurers to collision repair facilities.
Percentage of Dealers Operating Body Shops Flat in 2015
Body shop sales and wholesale parts sales both increased last year.
Impact of Rising Minimum Wages, Auto Body Repairer Wages in 2015 and Beyond
With legislation signed this week in both California and New York raising the minimum wage in stages to $15 an hour, CollisionWeek analyzes the latest government statistics for wages for auto body repair technicians in the largest metropolitan areas across the country.
Amended Photo Appraisal Bill Approved in Pennsylvania House of Representatives
Legislation removes prohibition against the use of digital photographs and video during the auto claim process. Measure moves to Governor for final approval.
Auto Body Technician Employment Up in 2015
The latest government statistics show the number of people employed as auto body repairers last year grew at the fastest rate since 2011. Wages also up.
California Department of Insurance Proposes New Labor Rate and Anti-Steering Regulations
Proposed regulations seek to improve the accuracy and transparency of collision repair labor rate surveys, clarify anti-steering requirements for insurers.
Largest Auto Insurers Added Market Share in 2015
The largest private passenger auto insurers in the U.S. gained market share in 2015. Growth continues long term trend.
U.S. Independent Collision Repair Facility Population Grows During 2014 and 2015
Latest statistics from the U.S. Department of Labor indicate that the number of collision repair facilities is on the rise for much of the past two years.
Boyd Group Reports Revenue Up 39% in 2015
The multiple collision repair facility operator and glass service provider reported its financial results for 2015 and provided guidance for 2016 and a long-term projection of future growth.
Collision Repair Industry Business Conditions: Q4 2015
Shops reporting higher sales compared to 2014 increased during the fourth quarter. Repair facilities reporting higher earnings, however, declined.
Maryland Non-OEM Parts Bill Withdrawn
Bill that sought to require insurance companies to specify OEM parts for two years after a vehicle is manufactured fails in the Maryland House of Delegates.
NSF Opposes Maryland Aftermarket Parts Bill
In letter to legislation's sponsor, the parts certifier opposes bill that seeks to prevent insurance companies from specifying non-OEM parts for two years after vehicle was manufactured. Raises concerns with requirements for parts certification entities.
PA Senate Banking and Insurance Committee Passes Photo Appraisal Bill
Legislation would allow the use of digital images to prepare estimates.
Hearing Held on Maryland Aftermarket Parts Bill
Bill would provide require OEM parts for two years after the vehicle was manufactured during insurance-paid collision repair. Requires any non-OEM, aftermarket parts be certified by a non-profit entity, with a public standard setting process, after the two year period.
Connecticut Considers Legislation to Eliminate Double Taxation on Paint and Materials
On March 9, the Connecticut Joint Committee on Finance, Revenue and Bonding held a hearing on Senate Bill 335.
Interview: Domenic Brusco, Chairman, National Auto Body Council
Brusco, chairman of the National Auto Body Council Board of Directors and senior manager, Industry Relations for PPG Automotive Refinish, discusses how the Council's programs are helping to improve the image of the collision repair industry.
Louisiana Bill Seeks to Require OEM “Safety Parts” During Collision Repair
Bill seeks to regulate the use non-OEM anti-lock brake parts or airbag system components and prohibit insurance companies from requiring them on repairs.
Traffic Volume Up 4.2% in December Compared to 2014
The year finished on a strong note with record levels of driving in December. Driving increases continued across all five regions in the U.S.
Virginia Photo Appraisal Law Signed by Governor
New law takes effect July 1 allowing photos and videos to be used during the collision repair claim process.
Delaware Insurance Department Proposes to Allow Photo-Video Appraisals
State is latest to consider overturning prohibition against use of photographs to prepare collision repair damage appraisals.
Effort to Limit Collision Repair Labor Rates in Mississippi Fails
Legislation seeking to limit the labor rates charged by auto body repair facilities in the state unsuccessful.
Patents at Center of Audatex Lawsuit Against Mitchell Ruled Invalid
U.S. Patent and Trademark Office Board rules business processes covering total loss valuations that were at the heart of 2012 patent infringement lawsuit are not patentable.
Interview: Dan Risley, President and Executive Director of the Automotive Service Association
Risley details the association's regional training events that are kicking off today, provides an update on this summer's NACE | CARS, and discusses parts procurement legislation pending in Michigan.
Big 4 Collision Repair MSO Locations Up More than 25% in 2015
ABRA, Boyd, Caliber and Service King continue high growth in new locations during 2015. Unit growth down from 2014, but up if the 2014 Sterling sale to Service King excluded.
Utah Bill Seeks to Allow Unlicensed Salvage Buyers
Proposed legislation would allow unlicensed salvage buyers to register with the Motor Vehicle Enforcement Division to purchase salvage vehicles.
Mississippi Bills Seek to Limit Collision Repair Labor Rates
Pair of bills before the Mississippi Legislature seek to cap labor rates to national average. Automotive Service Association opposes legislation.
Michigan House Passes Bill Amending Motor Vehicle Service and Repair Act
Legislation updates 1974 law. Includes amendment to proposed requirement for certified non-OEM parts.
Collision Repair Industry Production in November Surpasses Pre-Recession Peak
Production employees and hours worked both increase as industry surpasses the prior high recorded in March 2008.
Traffic Volume Up 4.3% in November Compared to 2014
With the continued decline in gas prices, record levels of driving continue across all five regions in the U.S.
Michigan Bill Provision Requiring Non-OEM Parts Certification Supported by Repair Industry, Opposed by Supplier Association
Bill that seeks to update 1974 Motor Vehicle Service and Repair Act includes provision requiring third-party certification that parts meet OEM standards.
PA Senate Hears Testimony on Bill Allowing Use of Photos During Auto Appraisal Process
Insurers support use of photos as modest and logical amendment to 1972 Appraiser Act. Repair facility operators raise safety concerns.
Industry Donations Improve Pre-Employment Collision Repair Education
Industry support for the Collision Repair Education Foundation’s school grant program has made a difference for hundreds collision repair schools and more than 20,000 students studying collision repair since 2009.
U.S. Length of Rental Continues Upward Trend in Fourth Quarter
According to the latest research from Enterprise Rent-A-Car, the U.S. average length of rental continued to increase across all regions during Q4 2015.
Oklahoma Bill Seeks to Mandate Annual Labor Rate Surveys
Auto insurance companies would be required to conduct annual market surveys to determine rates paid to collision repair and glass repairers.
Auto Physical Damage Insurance Underwriting Profit Declining Over Past Decade
Latest statistics from the National Association of Insurance Commissioners indicates that the percentage of premiums going to pay losses increasing.
Collision Repair Industry Production Declines in September
Both production employees and hours worked declined compared to August. However, production remained above 2014 levels.
Collision Repair Industry Business Conditions: Q3 2015
Shops reporting higher sales compared to previous year decreased during the third quarter. Repair facilities reporting higher earnings also down.
Traffic Volume Continues to Increase in October
With gas prices declining, record levels of driving and growth continues across all five regions in the U.S.
Insurance Information Institute Research Shows 79% of Customers Want Insurer to Make a Shop Recommendation
Research by the insurance industry consumer education organization analyzes customer demand for both insurance company collision repair facility referrals and generic crash parts.
State Farm’s Market Realignment Impact on Collision Repair Labor Rates
When State Farm announced earlier this year it would realign the local markets it uses to establish labor rates it said the effort might impact prevailing competitive prices paid to collision repair centers. We surveyed repairers to gauge the impact on labor rates and allowances.
Pennsylvania House of Representatives Approves Photo-Video Appraisal, Counterfeit Airbag Bills
Proposals to amend the Commonwealth’s 1972 Appraisers Act that requires physical inspections of collision damaged vehicles and make the sale an installation of non-functioning airbags illegal approved.
Hearing Held for Michigan Bill to Ban Insurer-Mandated Procurement Processes
Proponents and opponents of pending legislation that would restrict an insurer’s ability to mandate specific collision repair procurement processes had a chance to outline their positions before the Michigan Senate Committee on Insurance.
Cadillac to Launch Aluminum Collision Repair Network
Program open to both dealer an independent repair facilities. Includes specific facility, training and equipment requirements to repair the Cadillac CT6 along with annual on-site audits.
Bill to Abolish Massachusetts Appraiser Licensing Board Scheduled for Hearing Tomorrow
Proposed legislation would eliminate the independent body charged with regulation of appraisers. Non-OEM parts and repair facility choice disclosure bill also to be heard.
Collision Claims, Frequency and Losses Grow During 1st Half of 2015
Major auto physical damage indicators continue to see increases this year after strong performance in 2014. Losses on collision claims up 8.4 percent during the first half versus a year ago.
Traffic Volume Up 2.3% in August
With gas prices declining, record levels of driving were reported and growth continues across all five regions in the U.S.
NACE | CARS and Automechanika Chicago Scheduled for Same Week in Summer 2017
Chicago and Orlando trade shows scheduled for July 2017 will overlap.
Collision Repair Industry Production Up in August
Gains in both production employees and hours worked drive significant improvement compared to July and August 2014. Production employment at record levels.
Final Rule on Automotive Software Copyright Protection Exemption Excludes Repair Industry
Final rule by the Library of Congress gives consumers the ability to circumvent copyright protection on vehicle software, but excludes third-parties. Repair industry groups concerned it could impact independent repair facilities.
Telephone Interview: David Byers, CEO, CARSTAR Collision Repair Experts
In our telephone interview, Byers discusses the sale of the collision repair facility network to Driven Brands announced yesterday.
U.S. Length of Rental Continues Climb in Q3 2015
Latest results from Enterprise Rent-A-Car show seven of nine regions with an increase during the quarter.
Body Repair Prices, Auto Insurance and Inflation
Body repair prices in September up less than one percent compared to year ago. Auto insurance prices were up more than five percent during the same period.
Massachusetts ADALB Overturns Ruling on Use of Video to Appraise Damage; Addresses Used Part Specification
Safety concerns led to repeal of last year’s advisory ruling by the appraiser licensing board on the use of photos and video. Issues new ruling cautioning appraisers on specification of used parts, such as suspension, that could impact safety.
NHTSA Reports Increase in Drivers Text-Messaging in 2014
The National Highway Traffic Safety Administration saw an increase of nearly 30 percent in drivers that were observed text messaging or visibly manipulating a handheld device in 2014 versus the previous year.
A Profile of the Evolving Collision Repair Marketplace
Our annual series by Vincent Romans and Mary Jane Kurowski examines the largest shop groups in the industry, their growing market share, and an analysis of the numbers.
Judge Dismisses Florida Antitrust Suit against Auto Insurers
Judge orders dismissal of remaining claims in the lead case, one of more than twenty antitrust suits brought by collision repair facilities against auto insurers. Does not allow plaintiffs to amend the complaint a third time.
Rhode Island Releases 2015 Labor Rate Survey Reports
Latest survey results show very few rate changes across the top insurers in the state over the past two years.
Collision Repair Industry Business Conditions: Q2 2015
Shops reporting higher sales compared to previous year increased during the second quarter. Repair facilities reporting higher earnings flat.
Collision Repair Industry Production Up in May
Compared to 2014
May was flat compared to April but remains above 2014.
Traffic Volume Up 3.9% in June
Driving continues to achieve new record levels. Growth continues across all five regions in the U.S.
Judge Orders Dismissal of Complaints in 14 Anti-Trust Lawsuits Against Insurance Companies
U.S. District Judge confirms the June recommendation by a Magistrate Judge to dismiss complaints in 14 pending antitrust cases brought by collision repairers against insurance companies. Would allow plaintiffs to amend complaints to address problems cited.
U.S. Registered Vehicles, Licensed Drivers and Population 1994-2013
While the economic downturn had an impact on driving habits in the U.S., the long term trends in registered vehicles, drivers and population are up. The declines during the recession have reversed.
Traffic Volume Hits Record in May
Driving was up 2.7 percent in May versus 2014. Growth continues across all five regions in the U.S.
IIHS Releases Results of 2015 Ford F-150 Crash Tests
The Insurance Institute for Highway Safety found higher collision repair costs for aluminum-bodied truck versus 2014 steel bodied predecessor. Differences in 2015 crew cab safety versus extended cab.
U.S. Length of Rental Increases in Second Quarter
The latest statistics from Enterprise Rent-A-Car show that average length of rental returns to an increase in the most recent quarter. Seven of nine regions see increases.
Collision Claims, Frequency and Losses Increased in 2014
Major auto physical damage indicators continue to see dramatic increases. Losses on collision claims up 8.4 percent versus 2013.
Big 4 Collision Repair MSOs Surpass 1000 Total Locations
ABRA, Boyd, Caliber and Service King see increased rate of growth in new locations during 2014. Unit growth in 2014 nearly triple 2012 expansion.
Collision Repairer Satisfaction Index
Repairers rate the claims handling
performance of the nation's 15 largest personal automobile insurers.