Collision Repair Industry Production in November Surpasses Pre-Recession Peak
Production employees and hours worked both increase as industry surpasses the prior high recorded in March 2008.
Traffic Volume Up 4.3% in November Compared to 2014
With the continued decline in gas prices, record levels of driving continue across all five regions in the U.S.
Michigan Bill Provision Requiring Non-OEM Parts Certification Supported by Repair Industry, Opposed by Supplier Association
Bill that seeks to update 1974 Motor Vehicle Service and Repair Act includes provision requiring third-party certification that parts meet OEM standards.
PA Senate Hears Testimony on Bill Allowing Use of Photos During Auto Appraisal Process
Insurers support use of photos as modest and logical amendment to 1972 Appraiser Act. Repair facility operators raise safety concerns.
Industry Donations Improve Pre-Employment Collision Repair Education
Industry support for the Collision Repair Education Foundation’s school grant program has made a difference for hundreds collision repair schools and more than 20,000 students studying collision repair since 2009.
U.S. Length of Rental Continues Upward Trend in Fourth Quarter
According to the latest research from Enterprise Rent-A-Car, the U.S. average length of rental continued to increase across all regions during Q4 2015.
Oklahoma Bill Seeks to Mandate Annual Labor Rate Surveys
Auto insurance companies would be required to conduct annual market surveys to determine rates paid to collision repair and glass repairers.
Auto Physical Damage Insurance Underwriting Profit Declining Over Past Decade
Latest statistics from the National Association of Insurance Commissioners indicates that the percentage of premiums going to pay losses increasing.
Collision Repair Industry Production Declines in September
Both production employees and hours worked declined compared to August. However, production remained above 2014 levels.
Collision Repair Industry Business Conditions: Q3 2015
Shops reporting higher sales compared to previous year decreased during the third quarter. Repair facilities reporting higher earnings also down.
Traffic Volume Continues to Increase in October
With gas prices declining, record levels of driving and growth continues across all five regions in the U.S.
Insurance Information Institute Research Shows 79% of Customers Want Insurer to Make a Shop Recommendation
Research by the insurance industry consumer education organization analyzes customer demand for both insurance company collision repair facility referrals and generic crash parts.
State Farm’s Market Realignment Impact on Collision Repair Labor Rates
When State Farm announced earlier this year it would realign the local markets it uses to establish labor rates it said the effort might impact prevailing competitive prices paid to collision repair centers. We surveyed repairers to gauge the impact on labor rates and allowances.
Pennsylvania House of Representatives Approves Photo-Video Appraisal, Counterfeit Airbag Bills
Proposals to amend the Commonwealth’s 1972 Appraisers Act that requires physical inspections of collision damaged vehicles and make the sale an installation of non-functioning airbags illegal approved.
Hearing Held for Michigan Bill to Ban Insurer-Mandated Procurement Processes
Proponents and opponents of pending legislation that would restrict an insurer’s ability to mandate specific collision repair procurement processes had a chance to outline their positions before the Michigan Senate Committee on Insurance.
Cadillac to Launch Aluminum Collision Repair Network
Program open to both dealer an independent repair facilities. Includes specific facility, training and equipment requirements to repair the Cadillac CT6 along with annual on-site audits.
Bill to Abolish Massachusetts Appraiser Licensing Board Scheduled for Hearing Tomorrow
Proposed legislation would eliminate the independent body charged with regulation of appraisers. Non-OEM parts and repair facility choice disclosure bill also to be heard.
Collision Claims, Frequency and Losses Grow During 1st Half of 2015
Major auto physical damage indicators continue to see increases this year after strong performance in 2014. Losses on collision claims up 8.4 percent during the first half versus a year ago.
Traffic Volume Up 2.3% in August
With gas prices declining, record levels of driving were reported and growth continues across all five regions in the U.S.
NACE | CARS and Automechanika Chicago Scheduled for Same Week in Summer 2017
Chicago and Orlando trade shows scheduled for July 2017 will overlap.
Collision Repair Industry Production Up in August
Gains in both production employees and hours worked drive significant improvement compared to July and August 2014. Production employment at record levels.
Final Rule on Automotive Software Copyright Protection Exemption Excludes Repair Industry
Final rule by the Library of Congress gives consumers the ability to circumvent copyright protection on vehicle software, but excludes third-parties. Repair industry groups concerned it could impact independent repair facilities.
Telephone Interview: David Byers, CEO, CARSTAR Collision Repair Experts
In our telephone interview, Byers discusses the sale of the collision repair facility network to Driven Brands announced yesterday.
U.S. Length of Rental Continues Climb in Q3 2015
Latest results from Enterprise Rent-A-Car show seven of nine regions with an increase during the quarter.
Body Repair Prices, Auto Insurance and Inflation
Body repair prices in September up less than one percent compared to year ago. Auto insurance prices were up more than five percent during the same period.
Massachusetts ADALB Overturns Ruling on Use of Video to Appraise Damage; Addresses Used Part Specification
Safety concerns led to repeal of last year’s advisory ruling by the appraiser licensing board on the use of photos and video. Issues new ruling cautioning appraisers on specification of used parts, such as suspension, that could impact safety.
NHTSA Reports Increase in Drivers Text-Messaging in 2014
The National Highway Traffic Safety Administration saw an increase of nearly 30 percent in drivers that were observed text messaging or visibly manipulating a handheld device in 2014 versus the previous year.
A Profile of the Evolving Collision Repair Marketplace
Our annual series by Vincent Romans and Mary Jane Kurowski examines the largest shop groups in the industry, their growing market share, and an analysis of the numbers.
Judge Dismisses Florida Antitrust Suit against Auto Insurers
Judge orders dismissal of remaining claims in the lead case, one of more than twenty antitrust suits brought by collision repair facilities against auto insurers. Does not allow plaintiffs to amend the complaint a third time.
Rhode Island Releases 2015 Labor Rate Survey Reports
Latest survey results show very few rate changes across the top insurers in the state over the past two years.
Collision Repair Industry Business Conditions: Q2 2015
Shops reporting higher sales compared to previous year increased during the second quarter. Repair facilities reporting higher earnings flat.
Collision Repair Industry Production Up in May
Compared to 2014
May was flat compared to April but remains above 2014.
Traffic Volume Up 3.9% in June
Driving continues to achieve new record levels. Growth continues across all five regions in the U.S.
Judge Orders Dismissal of Complaints in 14 Anti-Trust Lawsuits Against Insurance Companies
U.S. District Judge confirms the June recommendation by a Magistrate Judge to dismiss complaints in 14 pending antitrust cases brought by collision repairers against insurance companies. Would allow plaintiffs to amend complaints to address problems cited.
U.S. Registered Vehicles, Licensed Drivers and Population 1994-2013
While the economic downturn had an impact on driving habits in the U.S., the long term trends in registered vehicles, drivers and population are up. The declines during the recession have reversed.
Traffic Volume Hits Record in May
Driving was up 2.7 percent in May versus 2014. Growth continues across all five regions in the U.S.
IIHS Releases Results of 2015 Ford F-150 Crash Tests
The Insurance Institute for Highway Safety found higher collision repair costs for aluminum-bodied truck versus 2014 steel bodied predecessor. Differences in 2015 crew cab safety versus extended cab.
U.S. Length of Rental Increases in Second Quarter
The latest statistics from Enterprise Rent-A-Car show that average length of rental returns to an increase in the most recent quarter. Seven of nine regions see increases.
Collision Claims, Frequency and Losses Increased in 2014
Major auto physical damage indicators continue to see dramatic increases. Losses on collision claims up 8.4 percent versus 2013.
Big 4 Collision Repair MSOs Surpass 1000 Total Locations
ABRA, Boyd, Caliber and Service King see increased rate of growth in new locations during 2014. Unit growth in 2014 nearly triple 2012 expansion.
Collision Repairer Satisfaction Index
Repairers rate the claims handling
performance of the nation's 15 largest personal automobile insurers.